Terms & Conditions – LOVAL

Effective Date: 3 March 2026

Welcome to LOVAL! By using our website or placing an order, you agree to these Terms & Conditions (“Terms”).

1. Definitions

“we,” “us,” and “our” refer to LOVAL.
“you” and “your” refer to the customer or website visitor.

2. Scope

These Terms apply to all purchases and services via our website: loval.eyewear.com.

3. Orders and Agreement

Orders are subject to acceptance.
A contract is formed once we confirm your order by email.

4. Prices and Payment

All prices are in Euro (€) and include VAT.
Payment must be made in full at the time of order via available payment methods.

5. Delivery and Shipping

We ship to all countries we serve.
Delivery times are estimates and not guaranteed.
Shipping costs are the customer’s responsibility.
The risk of loss or damage transfers to you upon delivery.

6. Returns and Cancellations

Our return policy applies as described on the Returns page.
You have the right to cancel your order within 7 days.
Return shipping costs are your responsibility.

7. Warranty and Liability

Products are free from defects at delivery.
Damage from improper use is not covered.
Our total liability is limited to the purchase price of the product.

8. Complaints

Contact us at contact.loval@gmail.com.
We respond within 14 days and aim to resolve issues promptly.

9. Privacy

Personal data is processed in accordance with our Privacy Policy.
By using the website, you consent to this processing.

10. Governing Law

Dutch law applies.
Disputes are submitted to the competent court in the Netherlands.

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