Returns & Refund Policy – LOVAL

We want you to be fully satisfied with your purchase. If for any reason you are not happy, you may return your order under the conditions below. This policy applies to all countries we ship to.

Cancellation & Return Period

You have the right to cancel your order within 7 days of receipt, without providing a reason. After cancellation, you have an additional 7 days to return the product(s) to us.

Return Conditions

• Items must be unused, complete, and in their original condition, preferably in the original packaging.

• Incomplete, damaged, or used items will not be accepted and will not be refunded.

• Return shipping costs are your responsibility.

• We recommend using a traceable shipping method. We are not responsible for lost returns.

Refunds

Once we receive and inspect your return, we will refund the full purchase amount (excluding any original shipping costs) within 5 business days.
Refunds will be issued via the original payment method.

How to Return

Please email us at contact.loval@gmail.com with your order number and the products you wish to return. We will guide you through the next steps.

Return Address

Postbus 78
6000 AB Weert
The Netherlands