Shipping Policy – LOVAL

Effective Date: 3 March 2026

At LOVAL, we strive to ship your order quickly and safely. Below is important information about our shipping process.

1. Shipping Locations

We ship to all countries where we operate.

2. Processing Time

Orders are typically processed within 1–2 business days after payment is received.
Orders placed on weekends or public holidays are processed on the next business day.

3. Delivery Time

Estimated delivery times:

• Netherlands: 1–3 business days

• Other countries: depending on destination

Note: Delivery times are estimates and cannot be guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout and depend on your location and chosen shipping method.

5. Carriers

We use reliable carriers such as PostNL, DHL, or similar local partners.
You will receive a tracking number once your order has been shipped.

6. Lost or Delayed Packages

If your order is significantly delayed or possibly lost, please contact us at contact.loval@gmail.com.
We will investigate the issue and assist you as quickly as possible.

7. Incorrect Shipping Information

Always check your shipping address before confirming your order.
We are not responsible for orders shipped to the wrong address due to customer error.